1. Data Collection
We collect the following information to process orders and improve your experience:
- Personal Data: Name, billing/delivery address, email, phone number, and payment details.
- Technical Data: IP address, browser type, device information, and cookies (see Section 6).
2. Use of Data
Your data is used to:
- Process orders, manage deliveries (via DPD), and handle returns.
- Communicate order updates, offers (with consent), and service announcements.
- Improve website functionality and user experience.
3. Data Sharing
We share your data only with essential third parties:
- DPD: Delivery name, address, and contact details.
- Payment Processors (e.g., Stripe, PayPal): Transactional data for payment processing.
- Suppliers: Only when direct shipping is required.
We do not sell, rent, or trade your personal data.
4. Data Security
- All transactions are encrypted via SSL technology.
- Data is stored securely and retained only as long as necessary (e.g., order records for 6 years to comply with UK tax laws).
5. Your Rights
Under the UK GDPR and Data Protection Act 2018, you have the right to:
- Access, correct, or delete your personal data.
- Withdraw marketing consent.
- Lodge complaints with the ICO (Information Commissioner’s Office).
6. Cookies
We use cookies to enhance site performance and analyze traffic. Manage preferences via your browser settings.
7. Policy Updates
Changes will be posted on this page. Continued use of the site constitutes acceptance.
Contact Us
For data requests or questions: