Terms & Conditions

1. Introduction

These Terms & Conditions govern your use of ForHomeOutlet.co.uk (the "Website") and all purchases made from Iulian Silbermann, a sole trader operating under the business name ForHomeOutlet.co.uk ("we," "us," or "our"). By accessing or using this Website, you agree to abide by these terms.

2. Website Use

Eligibility: You must be at least 18 years old to purchase products.
Accuracy: Product descriptions, images, and prices are for informational purposes and may vary slightly. We reserve the right to correct errors.
Prohibited Activities: Unauthorized use (e.g., hacking, data scraping, fraudulent orders) is strictly forbidden.
Account Security: If you create an account, you are responsible for safeguarding your login details and any activity under your account.

3. Product Information & Availability

Supplier Relationships: Products are sourced from third-party suppliers. While we strive to maintain accurate stock levels, availability is not guaranteed until your order is confirmed.
Pre-Orders: Items marked as "pre-order" will ship once stock arrives; delays beyond our control may occur.
Pricing: All prices are in GBP (£) and include VAT (where applicable). Prices may change without notice.

4. Orders & Payment

Order Process: Placing an order constitutes an offer to purchase. A binding contract is formed when we email your Order Confirmation.
Payment Methods: Credit/debit cards, PayPal, and other methods listed at checkout.
Order Cancellation: We may cancel orders due to stock unavailability, pricing errors, payment issues, or suspected fraud.

5. Delivery

Supplier Shipping: Products are dispatched directly by us or our suppliers. Delivery times are 7–10 working days for UK orders but may vary due to supplier delays, customs, or unforeseen circumstances.
Delivery Areas: We currently ship only to UK addresses.
Tracking: You will receive tracking information (if available) once your order ships.
Risk & Ownership: Responsibility for products transfers to you upon delivery. Signing for a package confirms receipt in good condition.

6. Returns, Refunds & Exchanges

30-Day Returns Policy: Unused, undamaged items in original packaging may be returned within 30 days for a refund or exchange (excludes perishable/custom-made items).
Faulty Items: Under the Consumer Rights Act 2015, faulty goods may be returned within 30 days for a full refund or up to 6 months for repair/replacement.
Return Process: Contact us at hello@forhomeoutlet.co.uk for a Return Authorization (RA) number. Returns without an RA may be rejected.
Refund Timelines: Refunds are processed within 14 days of receiving returned items.
Shipping Costs: Return postage is your responsibility unless the item is faulty or incorrectly shipped.

7. Warranties

Manufacturer Warranties: Some products include manufacturer warranties. Details are included with your purchase.
Statutory Rights: This policy does not override your legal rights under the Consumer Rights Act 2015.

8. Liability

Indirect Losses: We are not liable for indirect, incidental, or consequential damages (e.g., loss of profits, data, or business opportunities).
Total Liability: Our maximum liability for any claim is limited to the purchase price of the product(s) in question.
Force Majeure: We are not liable for delays or failures caused by events beyond our control (e.g., pandemics, strikes, natural disasters).

9. Privacy & Data Protection

Data Use: Your personal data is processed in line with our Privacy Policy and compliant with the UK GDPR and Data Protection Act 2018.
Third Parties: We share data only with essential partners (e.g., payment processors, delivery companies).

10. Intellectual Property

Ownership: All content (logos, text, images) on this Website is our property or licensed to us. Unauthorized use (e.g., copying, reselling content) is prohibited.

11. Third-Party Links

External Sites: Links to third-party websites are provided for convenience. We are not responsible for their content, policies, or practices.

12. Termination

Account Suspension: We reserve the right to suspend or terminate accounts for breaches of these Terms.

13. Governing Law & Dispute Resolution

Jurisdiction: These Terms are governed by English law. Disputes will be resolved in the courts of England and Wales.
Mediation: We encourage customers to contact us directly to resolve issues before pursuing legal action.

14. Changes to Terms

Updates: We may amend these Terms at any time. Continued use of the Website constitutes acceptance of the revised Terms.

15. Contact Us

For questions, returns, or complaints:

Email: hello@forhomeoutlet.co.uk
Postal Address: [Insert Business Address Here]
Phone: [Insert Contact Number]

Important Legal Notes

Consumer Rights: Your statutory rights under the Consumer Rights Act 2015 and Consumer Contracts Regulations 2013 are unaffected by these Terms.
Business Customers: These Terms apply only to consumers. Business buyers must contact us for separate terms.

⚠️ Disclaimer: This template is a guideline and not legal advice. Consult a solicitor to ensure compliance with UK trading standards, GDPR, and other regulations.